At Seger | MD we believe that the Direct Primary Care (DPC) model allows for improved accessibility, more comprehensive visits, and improved communication between the patient and provider. Members of our DPC program experience improved patient care and a decrease in the stress and frustration patients commonly experience with our traditional healthcare system.
With Direct Primary Care (DPC), often referred to as Concierge Medicine, patients pay a monthly fee for membership (outlined below) and are able to opt out at any time, with a 30-day written notice. The entire team at Seger | MD is committed to giving patients the freedom to discontinue their care if they are not satisfied, ensuring they never feel obligated to continue. DPC programs traditionally do not contract with government-based or commercial insurers, yet strongly encourage patients to have insurance to cover costs beyond their DPC office visits. That being said, most testing that is ordered will be covered by patient’s insurance.
YOUR FUTURE HEALTH STARTS NOW!
How we hope to feel, and what we want to do and achieve in the next 5-10-20+ years depends heavily on our actions today, but all too often we become too consumed with the present to consider tomorrow.
At Seger | MD, we are here to help you prioritize and improve your health, today and for the foreseeable years to come.
If you are new to Seger | MD, you will receive a welcome email with a link to our electronic health record system’s (Elation Passport) patient portal where you will need to complete some initial new patient consent and intake forms.
Please complete the consent forms, as well as the comprehensive health history intake form at your earliest convenience so that we have that information on file should something come up which requires a sick visit or call prior to having your first History and Physical exam in the office.
This is only necessary if you are NOT already seeing Seger | MD for medical weight loss management.
As a member of Seger | MD’s exclusive DPC program, you will be able to call/text anytime with questions or concerns related to your health. We utilize a HIPAA compliant (secure) app called Spruce Health for communications. Patients will have the ability to securely communicate with our team, upload forms, pictures, and videos 24 hrs/day. This platform utilizes familiar features like texting and voice calls, while protecting your personal information. Although we provide a number you can call at any time, we encourage patients to utilize the Spruce Health app for any non-urgent issues.
Annual Physical/Preventative Health Visit – We ask that you schedule these 2-3 weeks in advance as they require about 90 minutes to complete. We will typically order your labs in advance, so we have those results to review on the day of your visit. You also have the opportunity to have a DEXA body composition scan (and Bone Density Exam if indicated) and EKG annually as part of our program.
Sick Visits – These can typically be scheduled for the same or next day and can be in the office, telehealth, or even at your home or office when necessary. For now, simply call or text me with some basic details about what is going on and we will make a shared decision on the best course of action.
Immunizations – We are not currently providing in-clinic immunizations but depending on what you (our patients) want, this is ABSOLUTELY something we may do in the future. Most local pharmacies offer immunizations and bill your insurance. (It is quite costly to stock these in physicians’ offices and many are opting to direct patients to local pharmacies.) I’m more than happy to provide guidance on the current guidelines and recommendations.
These are typically run through your commercial insurance. That being said…let’s say it is early in the year and you are having a comprehensive physical and need a full panel of labs but have not met your deductible and money is tight…it might make more sense to run these labs through our “client pricing” discount program which is a fraction of the cost, and you pay would still apply to your deductible.
To put this into better perspective, if I order a comprehensive panel of labs for a patient who is 35 or older, that panel may cost $1200-1500; However, with our negotiated special pricing with leading labs in the area, the price would be $200-300.
Obtaining routine medication refills can be done by a variety of methods; however, THE EASIEST and MOST EFFICIENT way to request a refill is through your pharmacy, who then sends us an automated refill request. There will also be an option to request your refill through our phone system, and these will be completed within 24 hours.
We take patient referrals quite seriously, and for that reason, I’ve developed a robust network of colleagues who are leaders in their fields. We are often able to streamline the referral process, enabling patients to get in sooner for their initial and/or follow-up appointments.
Nowadays, insurance companies require all sorts of hoops that patients and doctors must jump through in order to get the patient approved for a particular referral, procedure, diagnostic testing, or medication.
Our team understands this cumbersome process and is ready and willing to rise to the occasion. That being said, insurance companies can be absolutely ridiculous! If the process ends up being particularly challenging, requiring efforts above and beyond the completion of forms (such as personalized appeal letters or peer to peer meetings with the insurer), we may assess an additional fee for this time.
We have partnered with a platform called HINT to manage membership plans and payments. Once enrolled, everything is automated to make your life easier.
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